Shipping and Delivery Policy
1. General Information
At 3Dentz, we strive to ensure that your order reaches you promptly and safely. This Shipping and Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website, 3dentz.com.
2. Order Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
3. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. The shipping options we offer include:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
Delivery delays can occasionally occur. Please note that delivery times are estimates and may vary depending on your location and unforeseen circumstances.
4. Shipment to P.O. Boxes or APO/FPO Addresses
3Dentz ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. However, please note that expedited and overnight shipping options are not available for P.O. Box or APO/FPO addresses.
5. Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
6. Customs, Duties, and Taxes
3Dentz is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Damages
3Dentz is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
8. International Shipping Policy
We currently do not ship outside the U.S.
9. Returns and Refunds
For information about returns and refunds, please refer to our Return and Refund Policy.
10. Contact Us
If you have any questions about our Shipping and Delivery Policy, please contact us:
- By email: support@3dentz.com
- By visiting this page on our website: Contact Us
- By phone number: (123) 456-7890